Thank you for your interest in Flexiscreens, we have your Order/Inquiry!
We will respond within 24 hours. You can contact us from 8.00 am to 6.00 pm week days, Australian Eastern Standard Time. Please allow for time zone differences, we do not work 24 hours a day.
To speed our response for you, below are answers to some common questions;
POSTAGE INFORMATION
We ship daily (Monday to Friday) to most destinations throughout the world. This includes Europe, USA, Asia-Pacific. Shipping is free worldwide.
HOW MUCH WILL YOUR PARCEL COST TO SEND?
Your Flexiscreens are delivered freight free by Express Post within Australia and by free Air mail for the rest of the world. International orders attract a one off AUD 10 charge for tracking.
WHEN IS YOUR CREDIT CARD CHARGED
Your order is transferred to us via our secure server (128 bit SSL) with further encryption of data occurring by an encryption engine designed exclusively for Flexiscreens. We check your order and confirm with you before processing and charge when you give us the OK. Turnaround is 3 days from order placement.
HOW DO YOU PURCHASE IN AUSTRALIAN DOLLARS WHEN YOU ARE IN ANOTHER COUNTRY?
Your card provider will handle the exchange between currencies. On your invoice you will see the amount in AUD. For example AUD 100.00 would = USD 102.21, EUR 79.02, or GBP 65.90 approx as at January 2012.
To check the current rate visit the XE.COM currency converter. Please note this is approximate, your bank may add a small margin to cover conversion costs. Any other questions will be answered by one of our staff within 24 hours.
Thank you for visiting our site, we look forward to being of further service to you and getting you hooked on Flexiscreens – the flexible insect screen! So don’t be shy, contact us and speak to a real person for a no obligation free quote and some professional advice, free call 1800 66 66 79 or info
